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Our sales team have comprehensive abilities in selling, pre-sales & after-sales services, and also developing customers' abilities. This Burundi customer Mr. A was developed by our export manager through Google keywords searching.
Mr. A's business needs flatbed semi trailers, but he used to purchase semi trailers locally. He is not familiar with import procedures. Our export manager introduced an experienced forwarder to Mr. A.
After importing small stuff for Mr. A for several times, Mr. A had trust in the forwarder. Then Mr. A ordered 4 sets tri axle flatbed semi trailers from us as a first order.
With expanding business growth in transporting industry, Mr. A’s orders with us kept rising too. In 2018, he ordered 20 sets from us; In 2019, the order quantity increased to 60 sets.